ESI combines its knowledge-based products with professional development
teams and state of the art technologies,
to offer its customers and partners the most advanced,
reliable, and cost-effective solutions.
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Our Products
ESI provides a full range of knowledge-based solutions as well as
workforce management products based on its own proven technology.
The company’s comprehensive line of products increase utilization of the
organization’s knowledge assets and improve decision-making processes.
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A pricing solution which advises and aids with pricing decisions, yielding a more predictable and profitable outcome.
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A complete, industry-leading business rules management platform empowering business end-users with business agility.
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OptiWise is a WFM product for contact centers.
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