ESI combines its knowledge-based products with professional development teams and state of the art technologies, to offer its customers and partners the most advanced, reliable, and cost-effective solutions.

 
  Our Products

ESI provides a full range of knowledge-based solutions as well as workforce management products based on its own proven technology. The company’s comprehensive line of products increase utilization of the organization’s knowledge assets and improve decision-making processes.

A pricing solution which advises and aids with pricing decisions, yielding a more predictable and profitable outcome.
A complete, industry-leading business rules management platform empowering business end-users with business agility.
OptiWise is a WFM product for contact centers.
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