For many years, ESI's solutions have been helping enterprises and government organizations streamline processes, capture knowledge, and improve efficiency, accuracy and customer service in ESI's primary markets – Finance, Telecommunications, Healthcare, and Government – and a multitude of other fields.
Financial
Applications
- Credit Approval
- Credit Scoring
- Charge backs
- Audit
Credit approval - decision-making support for tailoring credit programs, including financial analysis and analysis of customer performance and business sector.
Credit scoring - analysis and evaluation of customer data in order to generate a recommendation for customer credit score and appropriate service package.
Charge backs - analysis of claims for charge backs or cancellation of transactions, and recommendations based on company policies.
Invoice auditing - verification of invoice data accuracy based on actual services received and invoice calculation based on pricelists and relevant reductions.
Auditing of financial statements - auditing of statements prior to submission to authorities, ensuring data integrity and validity.
Telecom
Applications
- Billing Verification
- Sales Configurator
- Workforce Management
Billing Verification - ExpeRA enables detection of errors and discrepancies from the product design stage up to the billing.
Sales Configurator - a web application that automates, simplifies, and accelerates your company's sales process. And creates, in real time, quotes as well as BOM, ensuring customers are given precise information for decision making in a consistent manner.
Transportation
Applications
Manpower scheduling - OptiWise is designed to solve the scheduling challenges in an airport and fully utilizes the manpower resources in the airport terminal.
Healthcare
Applications
- Medical Wisdom
- Eligibility
- Staff scheduling
Eligibility for healthcare services - defining eligibility of insured customers to medical services, and the corresponding payment required according to customer profile, type of insurance and diagnosis.
Health Care staff scheduling - OptiWise performs optimized scheduling and assignment of employees to regular work shifts including on-call and duty shifts. With this optimization of scheduling, OptiWise ensures that an employee receives days off after a duty shift.
Government, public & education
Applications
- Interactive guidance
- Employee benefits plan
- Employee pension plan
- Salary simulator
- Retirement plan simulator
- Salary calculation
Interactive guidance - questionnaire-based interaction allows citizens to better understand eligibilities and obligations. Support for dynamic questionnaires, free text explanations and visibility of legislation, regulations and relevant precedents.
Employee benefits plan - computerizing salary and benefits plans, determining employee rights, analyzing and transferring attendance information to salary system.
Employee pension plan - calculation of pension rates and severance payments for employees retiring in the public sector, based on retirement and pension laws.
Salary simulator - examination of salary costs deriving from potential changes in salary components.
Retirement plan simulator - examination of pension/severance pay costs for retiring employees.
Salary calculation - comprehensive calculation of all salary components, both gross and net amounts (including retroactive calculations).
IT
Applications
Data cleansing - analysis of large databases, removal of accumulated errors, and recommendations for data repair actions based on expert knowledge.
Retail
Applications
Pricing Engine - An innovative Pricing Management System that optimizes the handling & maintenance of pricing in the up most agile environment.