"A major advantage for us is the ability to update the rule base in house, independently of external programmers, by our own team of professionals who have been appropriately trained by ESI to write rules".

Mr. Avi Antheby
VP Human Resources Department
Israel Electric Corporation



"In addition to being the most suitable and advanced solution for Pelephone's complex call center requirements, OptiWise was chosen for its flexibility and open architecture, its customization capabilities for meeting the distinct needs of our organization"

Mr. Niv Zilberstein
Manager, Planning & Operation Division
Pelephone