Invoice accuracy has critical business impact as it is not only the product of the rating and billing but also the façade of the organization opposite the customer. ExpeRA enables detection of errors and discrepancies from the product design stage up to the billing. ExpeRA locates leakages and overcharges before damage is done – solving profitability and liability problems before they happen.

Today's RA efforts are strategic, and involve all layers of the organization. Users of all levels - executives, managers, and auditors – need to have easy access to RA data in order to rapidly identify problems, analyze their source, and prioritize corrective actions. ExpeRA presents the detected discrepancies using an intuitive language that mimics the human auditing process while providing smart drill down capability which enables effective root cause analysis of bill errors and shortens the time required for corrective actions.

In accordance to the trend in telecoms today, where operational performance is critical, ExpeRA enables more accurate processing and auditing of larger populations without increasing overhead costs, resulting in an improved operational performance. This improvement increases customer satisfaction and delivers a greater return on investment (ROI).

ExpeRA has a proven track record in production sites with customers in the US and Europe.

• Automates the auditing process and comes with a set of tools which allow auditors to perform full scale audit on all invoices.
• Complies with industry and financial regulatory requirements.
• Integrates to numerous data sources (i.e. data from the billing system, customer agreements, product catalogues, etc.).
• Contains a pre-defined set of audits for all invoice sections.
• Customizable to new services, billing plans, and campaigns.
• Performs audits based on exceptions and enables auditors to focus their efforts to view, validate, and analyze billing problems rather than search for where the problems lie.
• Evaluates the importance of errors across the billing cycle and prioritizes the corrective actions according to the Business Impact.
• Traces revenue leakage back to the source of the problem (drill down capability) thus improves the fixing process.
• Supports trends analysis and product simulation.